Clinical Excellence.
Superior Patient Outcomes.

Ranked among the top hospitals in the United States, Cleveland Clinic is one of the leading providers of specialised medical care in the world.


Our Integrated Healthcare Delivery System

Cleveland Clinic is one of the leading providers of specialised medical care in the world, focused on providing clinical excellence and superior patient outcomes. It is an integrated healthcare delivery system with hospitals, clinics and wellness centres in the U.S. (Ohio, Florida and Nevada), Canada (Toronto) and the U.A.E. (Abu Dhabi).

We support the diverse needs of patients, medical professionals and healthcare organisations around the world. Our Global Solutions centres, as well as our international network of in-country offices and representatives, ensure we can assist patients and medical professionals with customised healthcare solutions. We attract the top physicians in their respective fields and support everything we do with research, medical education, technology and leadership at all levels.

All the locations in which we operate are linked by advanced health information technology and evidence-based protocols. We share the same mission, vision and values too. In the U.S., Cleveland Clinic main campus consists of 50 buildings on 166 acres in the centre of Cleveland, Ohio. We also own and run 10 full-service regional hospitals and 18 family health centres across Northeast Ohio.

As part of our international business strategy, we have acquired a building located at 33 Grosvenor Place in central London’s Belgravia. We are delighted to have been granted planning approval to convert the existing building into our first healthcare facility in London, expanding the international delivery of our specialised medical care. We will provide further updates on Cleveland Clinic London, as the construction process progresses.

Our Model of Healthcare

Our Model of Healthcare

When we welcomed our first patients on February 28, 1921, our mission was clear: “Better care of the sick, investigation into their problems and further education of those who serve.”

Drawing from military medicine, the doctors who founded Cleveland Clinic believed in diverse specialists working and thinking as a unit. This kind of cooperation, efficiency and shared vision has fostered excellence in patient care, research and education. These principles endure today at Cleveland Clinic, a nonprofit group practice.


Many have asked us how Cleveland Clinic’s model of care can work in a country such as the U.K., where there is national healthcare coverage.

At Cleveland Clinic, we believe that transparency is an essential part of quality. That’s why we were the first major medical centre in the U.S. to publish annual outcomes and volume information for our medical specialities.

We are exploring how we can adapt our group practice model to the healthcare model in the U.K. Our goal is to collaborate with local physicians and healthcare organisations so that we can share technology, research, education and clinical best practices. We believe this will help to meet the growing demand for innovation in healthcare worldwide.


As a global organisation, we are committed to the United Nations Global Compact. This is a policy initiative for businesses committed to aligning their operations and strategies with universally accepted principles in the areas of human rights, labour, the environment and anti-corruption. With more than 9,000 corporate participants and other stakeholders from more than 160 countries, it is the world’s largest voluntary corporate citizenship initiative.

In 2008, Cleveland Clinic became the first healthcare provider in the U.S. – and the second in the world –to become a signatory to the United Nations Global Compact.


Our “Patients First” philosophy will be at the heart of Cleveland Clinic London. The goal of our Patient Experience team is to create an environment that delivers world-class clinical care. In addition, we value face-to-face interaction as an important healing factor.

Our best practices comprise tools, techniques and methods that are measurable, replicable and evidence-based, all designed to enhance our patients’ experience. We actively engage our caregivers to develop and implement best practices throughout the patient’s journey.

Learn more about our “Patients First” philosophy that has guided us for more than 90 years.



Brian Donley, MD — CEO, Cleveland Clinic London

Brian Donley

Brian Donley, M.D., was appointed CEO of Cleveland Clinic London on 5th February 2018. As CEO of Cleveland Clinic London, Dr. Donley will direct strategy and operations, guide recruitment and lead the opening of the new 205-bed private healthcare facility at 33 Grosvenor Place in central London.

Since joining Cleveland Clinic as an orthopedic surgeon in 1996, Dr. Donley has held numerous leadership positions within the Cleveland Clinic health system.

In 2008, Dr. Donley established and chaired the Cleveland Clinic’s Professional Conduct Committee, a role he held until August 2013. He served as President of Lutheran Hospital from January 2012 to October 2013. Dr. Donley then served as Chief, Regional Hospitals Medical Affairs and Quality and as Vice President of the Regional Hospitals. From January 1, 2014 to December 31, 2014, he served as President of the Cleveland Clinic Regional Hospitals and Family Health Centers. On January 1, 2015, Dr. Donley began his role as Chief of Staff and Chief of Clinical Operations for the Cleveland Clinic Health System.

He is also a professor of surgery in the Cleveland Clinic Lerner College of Medicine and has been part of an orthopaedic consultants’ team for the Cleveland Indians, the Cleveland Cavaliers and the National Hockey League Players’ Association.

Dr. Donley graduated from the University of Notre Dame, and completed his medical degree at the University of Michigan Medical School. This was followed by a fellowship in orthopaedic foot and ankle surgery at the Campbell Clinic in Memphis, TN.

Keith Hague — Chief Operating Officer, Cleveland Clinic London

Keith Hague

Keith Hague is responsible for planning, directing, and controlling daily operations at Cleveland Clinic London. He has 35 years of healthcare experience, including 12 years as CEO of Wellington Hospital, the largest private facility that HCA (Hospital Corporation of America) runs in the U.K. He has a Master of Science degree from Sheffield University Management School, where his healthcare dissertation won a university prize. He was previously CEO of Worldwide Healthcare Associates, Ltd., the British United Provident Association (Bupa), Capio Healthcare, and the HCI Group. He has been an executive and consultant in the public sector and the private sector. His experience includes healthcare in the Eastern Mediterranean and Middle East. Mr. Hague chairs the British Red Cross Medical and Scientific division, and serves on several boards.

Travis Laird — Chief Administrative Officer, Cleveland Clinic London

Travis Laird

Travis Laird is responsible for the design and implementation of the Cleveland Clinic London clinical operating model as well as overseeing the Project Management Office. He brings extensive experience in capital planning and the activation of healthcare facilities, having led or assisted in the activation of nearly 5 million square feet of hospital, emergency department, and outpatient space. Most recently he led the successful launch of the 212,000 square feet Cleveland Clinic Avon Hospital. Mr. Laird holds a Master’s Degree in Health Administration from The Pennsylvania State University and is an alumni of the Cleveland Clinic Administrative Fellowship Program.

Catherine Twomey — Chief Financial Officer, Cleveland Clinic London

Catherine Twomey

As Chief Finance Officer, Catherine Twomey will direct and manage all financial operations for Cleveland Clinic London. Catherine has worked extensively at a senior level for major UK corporations within the healthcare, banking and accountancy industries. Additionally, Catherine has overseas experience in financial operations and audit. Catherine is a fellow of the Chartered Association of Certified Accountants and Certified Public Accountants.

Gareth Sherlock — Chief Information Officer, Cleveland Clinic London

Gareth Sherlock

Gareth Sherlock is the Chief Information Officer (CIO) at Cleveland Clinic London. He has more than 20 years of experience working in the healthcare sector and completing complex transformation projects across Australia, the UK, the US and the Middle East. Prior to joining Cleveland Clinic London, Gareth was the Chief Information Officer at Cleveland Clinic Abu Dhabi. He also served as an executive consultant for Accenture in Australia and the UK. Gareth holds a bachelor's degree in Chemical Engineering from the University of Sydney, Australia, and a diploma of Applied Finance and Investment from the Securities Institute of Australia.

Tomislav Mihaljevic, MD — CEO and President, Cleveland Clinic Health System

Tomislav Mihaljevic, MD

Tom Mihaljevic, MD, is the new CEO and President of Cleveland Clinic, who took office on January 1, 2018. He leads the $8 billion Cleveland Clinic health system which comprises the main campus in Cleveland, Ohio, 10 regional hospitals, 18 family health centers and healthcare facilities in Florida, Nevada, Toronto, Abu Dhabi and London.

Previously, Dr. Mihaljevic was CEO of Cleveland Clinic Abu Dhabi (CCAD), where he initially served as Chief of Staff and Chairman of the Heart & Vascular Institute. Dr. Mihaljevic led the opening of CCAD in 2015, and built its growing reputation for clinical excellence, research, education and patient experience. As Chief of Staff and Chair of the CCAD Heart & Vascular Institute from 2010 to 2015, he led a major international physician recruitment effort and oversaw the launch of the most advanced cardiovascular program in the Middle East.

Dr. Mihaljevic came to Cleveland Clinic in 2004, as a surgeon in the Department of Thoracic and Cardiovascular Surgery. He was previously at Brigham and Women’s Hospital, Boston, with an academic appointment at Harvard Medical School.

Dr. Mihaljevic received his medical degree from the Medical School, University of Zagreb, Croatia. He trained at the University of Zurich, Switzerland, and undertook residencies in General and Cardiovascular Surgery at Brigham and Women’s Hospital, and Children’s Hospital, Boston.

A native of Croatia and U.S. citizen, Dr. Mihaljevic speaks English, German and Croatian.

Bill Peacock — Chief of Operations, Cleveland Clinic Health System

Bill Peacock

Bill Peacock is responsible for our Real Estate, Supply Chain, Clinical Engineering, Support Services, Protective Services and International Operations. He has delivered more than 9 million square feet of projects at Cleveland Clinic, including its most advanced medical facilities worldwide. Prior to joining Cleveland Clinic, Mr. Peacock served 24 years in the United States Navy, retiring as a captain in the Civil Engineer Corps. He began his career as a pilot and went on to hold major commands in the Pacific, with deployments in the Middle East, and Central and South America. Mr. Peacock graduated from the U.S. Naval Academy, earned his Master’s degree at Purdue University and attended the Kellogg School’s Advanced Executive Program.

Steven Glass — Chief Financial Officer, Cleveland Clinic Health System

Steven Glass

Steven Glass is responsible for all our financial operations in the U.S. and Canada, as well as in London and Abu Dhabi, and our physician group practice. He joined Cleveland Clinic in 2002 as the Controller and Chief Accounting Officer and was appointed to his current role in 2005. Prior to joining Cleveland Clinic, Mr. Glass was Vice President of Finance for MedStar Health, where he spent 14 years serving in various roles during its growth through mergers and acquisitions in the mid-1990s. He graduated from Towson University and is a Certified Public Accountant. He is a member of the American Institute of Certified Accountants, Healthcare Financial Management Association and Health Management Academy.

Linda McHugh — Chief Human Resources Officer, Cleveland Clinic Health System

Linda McHugh

As Chief Human Resources Officer, Linda McHugh oversees the employment of 49,000 caregivers across all Cleveland Clinic locations. Linda McHugh began her career at Cleveland Clinic in 1981 as a technologist in microbiology. She quickly moved into administrative roles, and was appointed to positions of increasing responsibility in several medical and surgical specialities. She helped to recruit and integrate regional physician practices into the Cleveland Clinic health system. In 2005, CEO and President Toby Cosgrove, MD, appointed her Executive Administrator and Assistant Secretary for the Board of Trustees and Directors. Linda McHugh graduated from Bowling Green State University and earned her MBA at the Weatherhead School of Management at Case Western Reserve University.

Dave Rowan, JD — Chief Legal Officer and Secretary, Cleveland Clinic Health System

Dave Rowan

Dave Rowan administers all activities at Cleveland Clinic relating to the law, legality, compliance and regulation. He serves as Chief Governance Officer and is an ex officio member of Cleveland Clinic’s Board of Governors. Dave Rowan previously served as General Counsel and Secretary of Cleveland Clinic while a partner at Squire, Sanders & Dempsey LLP. He joined Squire, Sanders & Dempsey upon graduation from law school, was appointed Partner in 1987 and served on the management committee from 1993 to 1996. Mr. Rowan graduated from the University of Toledo and earned his law degree from the Georgetown University Law Center.




The Heart & Vascular Institute at Cleveland Clinic London will provide a comprehensive set of services for patients with heart, vascular and thoracic conditions, including:

  • Interventional and diagnostic cardiology
  • Cardiac and thoracic surgery
  • Vascular surgery

Visit Cleveland Clinic’s Heart & Vascular Institute for more information.


The Digestive Disease Institute will bring together highly specialised medical and surgical staff for the treatment of disorders related to the gastrointestinal tract:

  • Abdominal surgery (upper / lower GI, HPB)
  • GI diagnostics and endoscopy

Visit Cleveland Clinic’s Digestive Disease and Surgery Institute for more information.


The Neurological Institute will provide comprehensive treatments for a broad spectrum of neurological disorders. Services will include:

  • General neurology
  • Neurosurgery for brain and spine
  • Neuro-rehabilitation
  • Neuro-radiology

Visit Cleveland Clinic’s Neurological Institute for more information.


The Orthopaedic Institute will bring together medical and surgical specialists to provide comprehensive treatment plans for a variety of orthopaedic conditions, including:

  • Non-acute trauma
  • Primary/revision joint surgery
  • Spinal surgery
  • Arthroscopy
  • Peripheral nerve surgery

Visit Cleveland Clinic’s Orthopaedic and Rheumatologic Institute for more information.


In addition to the core services, Cleveland Clinic London will provide a variety of medical and surgical services, including:

  • Ear, Nose & Throat (ENT)
  • Head and neck (H&N)
  • Gynecology
  • Ophthalmology
  • Skin cancer surgery
  • Urology/nephrology
  • Cosmetic surgery
  • Rheumatology
  • Respiratory
  • Elderly care
  • Endocrinology
  • Dermatology
  • Primary and family care
  • Pain management


View our current clinical and administrative open positions for Cleveland Clinic London.

Physicians that would like to express their interest in working at Cleveland Clinic London please complete this form.




Visit our Newsroom for information related to the opening of Cleveland Clinic London.


Cleveland Clinic London will be opening with an outpatient medical facility in 2020 and the inpatient hospital in early 2021. We will provide further progress updates on the development of our facilities in due course.


Cleveland Clinic has developed an international reputation for providing integrated, doctor-led care to patients in the United States. We believe that strengthening our presence in London will benefit our existing patients in the UK and Europe, providing access to our specialist care without the need to travel overseas.

Healthcare is also becoming increasingly global, with international collaboration across clinical care, medical education and research. New technologies, such as virtual health and remote monitoring, alongside a physical hospital location in London, will allow us to spread clinical best practice across borders.


Cleveland Clinic London will be located at 33 Grosvenor Place, near Buckingham Palace, in the heart of London’s Belgravia. We are delighted to have been granted planning approval to convert the existing building into our first healthcare facility in London. Throughout this process, we have engaged extensively on our proposals with key local stakeholders and the community and we will continue to listen closely to their views as our plans progress.