Clinical Excellence.
Superior Patient Outcomes.

Ranked among the top hospitals in the United States, Cleveland Clinic is one of the leading providers of specialised medical care in the world.

Location
Why Choose Cleveland Clinic

Our Integrated Healthcare Delivery System

Cleveland Clinic is one of the leading providers of specialised medical care in the world, focused on providing clinical excellence and superior patient outcomes. It is an integrated healthcare delivery system with hospitals, clinics and wellness centres in the U.S. (Ohio, Florida and Nevada), Canada (Toronto) and the U.A.E. (Abu Dhabi).

We support the diverse needs of patients, medical professionals and healthcare organisations around the world. Our Global Solutions centres, as well as our international network of in-country offices and representatives, ensure we can assist patients and medical professionals with customised healthcare solutions. We attract the top physicians in their respective fields and support everything we do with research, medical education, technology and leadership at all levels.

All the locations in which we operate are linked by advanced health information technology and evidence-based protocols. We share the same mission, vision and values too. In the U.S., Cleveland Clinic main campus consists of 50 buildings on 166 acres in the centre of Cleveland, Ohio. We also own and run 10 full-service regional hospitals and 18 family health centres across Northeast Ohio.

As part of our international business strategy, we have acquired a building located at 33 Grosvenor Place in central London’s Belgravia. We are delighted to have been granted planning approval to convert the existing building into our first healthcare facility in London, expanding the international delivery of our specialised medical care. We will provide further updates on Cleveland Clinic London, as the construction process progresses.

Our Model of Healthcare

Our Model of Healthcare

OUR MISSION AND VISION
When we welcomed our first patients on February 28, 1921, our mission was clear: “Better care of the sick, investigation into their problems and further education of those who serve.”

Drawing from military medicine, the doctors who founded Cleveland Clinic believed in diverse specialists working and thinking as a unit. This kind of cooperation, efficiency and shared vision has fostered excellence in patient care, research and education. These principles endure today at Cleveland Clinic, a nonprofit group practice.


OUR MODEL OF CARE

Many have asked us how Cleveland Clinic’s model of care can work in a country such as the U.K., where there is national healthcare coverage.

At Cleveland Clinic, we believe that transparency is an essential part of quality. That’s why we were the first major medical centre in the U.S. to publish annual outcomes and volume information for our medical specialities.

We are exploring how we can adapt our group practice model to the healthcare model in the U.K. Our goal is to collaborate with local physicians and healthcare organisations so that we can share technology, research, education and clinical best practices. We believe this will help to meet the growing demand for innovation in healthcare worldwide.

COMMITMENT TO PRINCIPLES

As a global organisation, we are committed to the United Nations Global Compact. This is a policy initiative for businesses committed to aligning their operations and strategies with universally accepted principles in the areas of human rights, labour, the environment and anti-corruption. With more than 9,000 corporate participants and other stakeholders from more than 160 countries, it is the world’s largest voluntary corporate citizenship initiative.

In 2008, Cleveland Clinic became the first healthcare provider in the U.S. – and the second in the world –to become a signatory to the United Nations Global Compact.

PATIENT EXPERIENCE

Our “Patients First” philosophy will be at the heart of Cleveland Clinic London. The goal of our Patient Experience team is to create an environment that delivers world-class clinical care. In addition, we value face-to-face interaction as an important healing factor.

Our best practices comprise tools, techniques and methods that are measurable, replicable and evidence-based, all designed to enhance our patients’ experience. We actively engage our caregivers to develop and implement best practices throughout the patient’s journey.

Learn more about our “Patients First” philosophy that has guided us for more than 90 years.

Leadership

Leadership

Toby Cosgrove, MD — CEO and President

Toby Cosgrove

Toby Cosgrove, MD, is CEO and President of Cleveland Clinic. He leads our $6.6 billion integrated healthcare delivery system from its base in Ohio, and is also responsible for hospitals and clinics in the U.S. states of Florida and Nevada, and in Toronto, London and Abu Dhabi. Dr. Cosgrove is a renowned cardiac surgeon, who performed more than 22,000 operations over a 30-year career. A pioneer of minimally invasive surgery, he holds 30 patents for medical and surgical devices used worldwide. A graduate of Williams College, he earned his medical degree at the University of Virginia School of Medicine, and received advanced training at Massachusetts General Hospital, Boston Children’s Hospital and Brook General Hospital in London. He was a surgeon in the United States Air Force and earned a Bronze star for his service. Dr. Cosgrove joined Cleveland Clinic in 1975, and served as Chairman of Thoracic and Cardiovascular Surgery from 1989 to 2004. Appointed CEO of Cleveland Clinic in 2004, he has led the organisation to the most successful years in its history. He reorganised clinical services into patient-centred integrated practice units based around specific organ systems and diseases. He emphasised quality, transparency, wellness and patient experience, and achieved unprecedented efficiencies in a demanding cost environment. A sought-after speaker, Dr. Cosgrove has been featured by leading American media titles, including the New York Times, Time magazine, CNN, CBS, NBC and Fox News. He is the winner of numerous awards, including Columbia University School of Business’s Deming Cup for operational excellence. He has been named in the top quartile of Modern Healthcare’s “100 Most Influential People in Healthcare” for nine years. His book, The Cleveland Clinic Way is published by McGraw-Hill Education.

Brian Donley, MD — Chief of Staff

Brian Donley

Chief of Staff Brian Donley, MD, oversees the activities of our 4,000 staff physicians and scientists across all Cleveland Clinic locations in North America and Europe. His previous positions include Vice President of Cleveland Clinic Regional Hospitals, Chief of Regional Hospital Medical Affairs & Quality, and President of Cleveland Clinic Lutheran Hospital. Dr. Donley graduated from the University of Notre Dame, earned his medical degree at the University of Michigan Medical School, and received advanced training at the University of Michigan and the Campbell Clinic. He is an accomplished orthopaedic surgeon, researcher and innovator. Formerly Vice Chairman of Orthopaedics at Cleveland Clinic, he is the holder of three patents and the author of more than 80 scientific publications.

Bill Peacock — Chief of Operations, Cleveland Clinic Health System

Bill Peacock

Bill Peacock is responsible for our Real Estate, Supply Chain, Clinical Engineering, Support Services, Protective Services and International Operations. He has delivered more than 9 million square feet of projects at Cleveland Clinic, including its most advanced medical facilities worldwide. Prior to joining Cleveland Clinic, Mr. Peacock served 24 years in the United States Navy, retiring as a captain in the Civil Engineer Corps. He began his career as a pilot and went on to hold major commands in the Pacific, with deployments in the Middle East, and Central and South America. Mr. Peacock graduated from the U.S. Naval Academy, earned his Master’s degree at Purdue University and attended the Kellogg School’s Advanced Executive Program.

Steven Glass – Chief Financial Officer

Steven Glass

Steven Glass is responsible for all our financial operations in the U.S. and Canada, as well as in London and Abu Dhabi, and our physician group practice. He joined Cleveland Clinic in 2002 as the Controller and Chief Accounting Officer and was appointed to his current role in 2005. Prior to joining Cleveland Clinic, Mr. Glass was Vice President of Finance for MedStar Health, where he spent 14 years serving in various roles during its growth through mergers and acquisitions in the mid-1990s. He graduated from Towson University and is a Certified Public Accountant. He is a member of the American Institute of Certified Accountants, Healthcare Financial Management Association and Health Management Academy.

Dave Rowan, JD — Chief Legal Officer and Secretary

Dave Rowan

Dave Rowan administers all activities at Cleveland Clinic relating to the law, legality, compliance and regulation. He serves as Chief Governance Officer and is an ex officio member of Cleveland Clinic’s Board of Governors. Dave Rowan previously served as General Counsel and Secretary of Cleveland Clinic while a partner at Squire, Sanders & Dempsey LLP. He joined Squire, Sanders & Dempsey upon graduation from law school, was appointed Partner in 1987 and served on the management committee from 1993 to 1996. Mr. Rowan graduated from the University of Toledo and earned his law degree from the Georgetown University Law Center.

Linda McHugh — Chief Human Resources Officer

Linda McHugh

As Chief Human Resources Officer, Linda McHugh oversees the employment of 49,000 caregivers across all Cleveland Clinic locations. Linda McHugh began her career at Cleveland Clinic in 1981 as a technologist in microbiology. She quickly moved into administrative roles, and was appointed to positions of increasing responsibility in several medical and surgical specialities. She helped to recruit and integrate regional physician practices into the Cleveland Clinic health system. In 2005, CEO and President Toby Cosgrove, MD, appointed her Executive Administrator and Assistant Secretary for the Board of Trustees and Directors. Linda McHugh graduated from Bowling Green State University and earned her MBA at the Weatherhead School of Management at Case Western Reserve University.

Keith Hague — Chief Operating Officer, Cleveland Clinic London

Keith Hague

Keith Hague is responsible for planning, directing, and controlling daily operations at Cleveland Clinic London. He has 35 years of healthcare experience, including 12 years as CEO of Wellington Hospital, the largest private facility that HCA (Hospital Corporation of America) runs in the U.K. He has a Master of Science degree from Sheffield University Management School, where his healthcare dissertation won a university prize. He was previously CEO of Worldwide Healthcare Associates, Ltd., the British United Providence Association, Capio Healthcare, and the HCI Group. He has been an executive and consultant in the public sector and the private sector. His experience includes healthcare in the Eastern Mediterranean and Middle East. Mr. Hague chairs the British Red Cross Medical and Scientific division, and serves on several boards.

Travis Laird — Chief Administrative Officer, Cleveland Clinic London

Travis Laird

Travis Laird is responsible for the design and implementation of the Cleveland Clinic London clinical operating model as well as overseeing the Project Management Office. He brings extensive experience in capital planning and the activation of healthcare facilities, having led or assisted in the activation of nearly 5 million square feet of hospital, emergency department, and outpatient space. Most recently he led the successful launch of the 212,000 square feet Cleveland Clinic Avon Hospital. Mr. Laird holds a Master’s Degree in Health Administration from The Pennsylvania State University and is an alumni of the Cleveland Clinic Administrative Fellowship Program.

Catherine Twomey — Chief Financial Officer, Cleveland Clinic London

Catherine Twomey

As Chief Finance Officer, Catherine Twomey will direct and manage all financial operations for Cleveland Clinic London. Catherine has worked extensively at a senior level for major UK corporations within the healthcare, banking and accountancy industries. Additionally, Catherine has overseas experience in financial operations and audit. Catherine is a fellow of the Chartered Association of Certified Accountants and Certified Public Accountants.

Services

Services

HEART & VASCULAR

The Heart & Vascular Institute at Cleveland Clinic London will provide a comprehensive set of services for patients with heart, vascular and thoracic conditions, including:

  • Interventional and diagnostic cardiology
  • Cardiac and thoracic surgery
  • Vascular surgery

Visit Cleveland Clinic’s Heart & Vascular Institute for more information.


DIGESTIVE DISEASE

The Digestive Disease Institute will bring together highly specialised medical and surgical staff for the treatment of disorders related to the gastrointestinal tract:

  • Abdominal surgery (upper / lower GI, HPB)
  • GI diagnostics and endoscopy

Visit Cleveland Clinic’s Digestive Disease and Surgery Institute for more information.


NEUROSCIENCES

The Neurological Institute will provide comprehensive treatments for a broad spectrum of neurological disorders. Services will include:

  • General neurology
  • Neurosurgery for brain and spine
  • Neuro-rehabilitation
  • Neuro-radiology

Visit Cleveland Clinic’s Neurological Institute for more information.

ORTHOPAEDICS

The Orthopaedic Institute will bring together medical and surgical specialists to provide comprehensive treatment plans for a variety of orthopaedic conditions, including:

  • Non-acute trauma
  • Primary/revision joint surgery
  • Spinal surgery
  • Arthroscopy
  • Peripheral nerve surgery

Visit Cleveland Clinic’s Orthopaedic and Rheumatologic Institute for more information.

ADDITIONAL MEDICAL AND SURGICAL SUBSPECIALITIES

In addition to the core services, Cleveland Clinic London will provide a variety of medical and surgical services, including:

  • Ear, Nose & Throat (ENT)
  • Head and neck (H&N)
  • Gynecology
  • Ophthalmology
  • Skin cancer surgery
  • Urology/nephrology
  • Cosmetic surgery
  • Rheumatology
  • Respiratory
  • Elderly care
  • Endocrinology
  • Dermatology
  • Primary and family care
  • Pain management
Careers

Careers

View our current clinical and administrative open positions for Cleveland Clinic London or visit our Cleveland Clinic Careers site for information about careers at Cleveland Clinic in general.

 

Physicians that would like to express their interest in working at Cleveland Clinic London click here.

careers

News/FAQ

News/FAQ

Visit our Newsroom for information related to the opening of Cleveland Clinic London.

WHY IS CLEVELAND CLINIC OPENING A HOSPITAL IN LONDON?

Cleveland Clinic has developed an international reputation for providing integrated, doctor-led care to patients in the United States. We believe that strengthening our presence in London will benefit our existing patients in the UK and Europe, providing access to our specialist care without the need to travel overseas.

Healthcare is also becoming increasingly global, with international collaboration across clinical care, medical education and research. New technologies, such as virtual health and remote monitoring, alongside a physical hospital location in London, will allow us to spread clinical best practice across borders.

WHERE IS THE LOCATION OF THE NEW HOSPITAL?

Cleveland Clinic London will be located at 33 Grosvenor Place, near Buckingham Palace, in the heart of London’s Belgravia. We are delighted to have been granted planning approval to convert the existing building into our first healthcare facility in London. Throughout this process, we have engaged extensively on our proposals with key local stakeholders and the community and we will continue to listen closely to their views as our plans progress.

WHEN WILL CLEVELAND CLINIC LONDON OPEN?

There are a number of steps that need to take place before the hospital will be open to patients. The current timetable envisages treating the first patient in the second half of 2020. We will provide further progress updates on the development of Cleveland Clinic London in due course.